by moon-admin | Nov 28, 2022 | News
Massive changes are coming to business communications in the UK – but many are still completely unaware of the impact of the upcoming 2025 Switch Off! That’s when Openreach will turn off the PSTN network that the UK has used for calls for over 40 years… the network...
by moon-admin | Nov 4, 2022 | News
The cost of doing business is getting higher and higher. And given the economic climate, as well as rumours of a less-than-short recession getting louder, companies large and small need to find operational savings, and fast! Given how intrinsically linked the IT...
by moon-admin | Oct 19, 2022 | News
You may have noticed that, for the last five to ten years, there’s been a significant surge in the number of cyber attacks that businesses face worldwide. Obviously, as computers and internet connections are relied on for more parts of a business’ operation – sales,...
by moon-admin | Oct 12, 2022 | News
Are you looking to grow your business and make new strategic relationships? If so, getting Cyber Essentials accredited is one of the easiest ways to show potential partners that you take your cybersecurity responsibilities seriously, meaning relationships get built...
by moon-admin | Aug 17, 2022 | News
As a paying customer you should expect an MSP to work with you, however you’re used to, so that any disruption is minimised. They should also have the resources and expertise to provide you with the level of service your business needs, even in unusual circumstances,...
by moon-admin | Aug 14, 2022 | News
If your MSP contact changes regularly, the knock-on effects to your business can be significant: Lack of confidence in the support being provided Issue(s) remain unresolved Luck of the draw who you speak with Service you are paying for but not getting Though, people...
by moon-admin | Aug 10, 2022 | News
Trust is key in business relationships, especially when you’re giving another business complete control and supervision over your IT and Telecoms services! So, when changes are made, or issues rise to the surface only to vanish, with no explanation at all, is that...
by moon-admin | Jun 21, 2022 | News
If the primary contact at your Managed Service Provider changes regularly you might start to wonder why, and the impact on your business can be significant: Lack of confidence in the fixes provided Issue(s) remain unresolved beyond service levels Costly service you’re...
by moon-admin | Jun 21, 2022 | News
Has there ever been a charge on your invoice you weren’t expecting? That’s a clear red flag that your Managed Service Provider is either trying to pull the wool over your eyes or hasn’t got the knowledge and planning skills to accurately estimate your costs! A good...
by moon-admin | Jun 21, 2022 | News
When your business relies on its internet connection to stay operational and productive, how much revenue do you lose if systems are unavailable for a day? On average, businesses lose between £65,000 and £83,000 for every hour of downtime(1) What about the...
