WELCOME TO IT SUPPORT

For IT support please email: support@moon.co.it

Allow your IT admin to access this computer

Please follow the 3 steps below to allow your IT admin to access your computer.

STEP 1

Please download one of the following links depending on your operating system:

STEP 2

Launch the downloaded program. It may be in your Downloads folder.

STEP 3

If you are on Mac, you will need to extract the .zip file and then run the file.
Give the 9-digit number to your IT admin.

STEP 4

When you want to end the support session, be sure to quit the program. This ensures your computer cannot be remotely accessed any more until you download and run the program again.

Delivering value to you

Mooncomputers highly professional IT support staff can help you fix any issues in a timely manner, to ensure you maximise the possibilities of your IT environment.

Our primary concern is always the performance of your business, not just your IT. If you'd like to know more about how Mooncomputers could help your organisation, then please get in touch.