IT MANAGED SERVICES
Futuristic Operations
Ensuring every aspect of your online presence is safe and secure.
The entire global economy is slowly but surely moving online and as we all transition to an internet-based economy, keeping that digital presence running as smoothly as possible, is becoming increasingly important.
However, not every business can spare the resources for a new IT manager or may not know where to start. That’s where Mooncomputers can help.
Our engineers have decades of experience and that technical knowledge means we can help take a load off your shoulders and manage your IT infrastructure seamlessly.
We can ensure your software stays up to date and your network performs efficiently. And, if the worst should happen and you suffer an outage or hardware failure, we will make sure your disaster recovery policy is followed precisely.
Helpdesk 24/7
Whether you just need a quick answer to a simple ‘how to’ question, better deals on new hardware or just a second opinion on whether a proposed solution will work, Mooncomputer’s Managed IT Support service can answer any and all of your tech-related queries.
Managed IT Support
If your business needs a reliable, efficient connection to operate, we can take that responsibility for you and manage your network infrastructure, protecting you from over-complication and unwanted access.
Disaster Recovery & Back-up
We all like to stay positive, but in the business world, sometimes you simply have to plan for the worst. Mooncomputers’ Disaster Recovery & Back-up services ensure that you stay online and your business can continue to operate, whether by rain, fire, theft or flood – or anything else for that matter.
Our Capabilities
Our other 3 key areas of expertise seamlessly combine to offer a complete solution, giving your business what it needs to succeed.
Networking and Security
Robust network management and security have become essential, even for small businesses and start-ups. Mooncomputers’ trained and supportive engineers will prevent and monitor for unauthorised access, misuse or modification, so you’ll never have to worry about your infrastructure security ever again.
Managed Communications
In this increasingly connected world, a business’ internet connection is the foundation of their communications. From day-to-day tasks like emails to video conferencing and collaboration, Mooncomputers’ decades of experience mean that no matter the size, complexity or use-case, you’ll enjoy a seamless experience for staff and customers alike, with room for future growth.
Managed Cloud
Cloud computing is a vital aspect of staying agile in a digital-first economy. Whether it’s a back-up of all your confidential data, or a comprehensive communications platform to share data and files with your home workers, Mooncomputers’ highly trained supportive engineers will deliver a tailored solution to your requirements, enabling you to be more flexible and cut costs.
What our customers say:
Colin St John
Freefoam building products
“Partnering with Mooncomputers, probably one of the best IT decisions we’ve made in the last 5 years. The shift in IT business systems and reliance upon them is well known to everybody. The challenge is keeping your knowledge up to date, relevant and broad enough. Moon do that for us, and their flexibility allows us to do it together.”
Steve Lees
MD, ATE Solutions Ltd
“We have been using Moon Computers for the last 10 years to support out IT needs. What I really like about Moon is the speed at which they respond to any problem.”
Roy Ball
Rulmeca UK Ltd
“Rulmeca UK Ltd have had an excellent 10 year association with Mooncomputers where they monitor, service and supply to all aspects of our IT systems. Regular, friendly and reliable servicing is essential in a business relationship like ours and they are always there to advise, assist, and when necessary, urgently react to our local IT requirements and ensure our international links are maintained. They also ensure all supplied equipment is both competitive and eminently suitable for integration within our business systems.”
Gary McKelvey
MD, Panther Warehousing Ltd
“Since 2012 Moon’s support to Panther has been, flexible, reactive and personal which in a business like Panther is exactly what we need from our partners. They are always on hand and happy to provide tailored solutions for the challenges we present them with. The Moon team have become a trusted, extension of our business and often go above and beyond to get a project over the line.”
Sue
compass children's charity
“We have been clients of Moon Computers for years and have always found them to be incredibly helpful, quick to respond and solve all and any issues we may have, both remotely and in person. All of the team are friendly, caring and resourceful going the extra mile to solve any queries we may have. As a small charity we always feel that our company matters and they never make us feel technically inept even when we may call with a very basic issue. In all of the time we have been clients we have had very few technical issues and that is in many parts down to the team sourcing the correct solutions for our IT needs at the start of our working relationship.”
Richard Johnson
Eneteq Services
“Eneteq Services have been supported by Moon Computers since our inception in 2013 and we could not be more pleased with the quality and level of service offered by all the support staff. The IT support is always quick to respond, patient and persistent until the problem is fixed, nothing is ever too much trouble. The friendly, fun and approachable relationship our businesses share today is a real testament to their commitment, they really have become integral to our operation and ultimately our success.”
Liz Edginton
WCS Group
“Moon Computers are a fantastic Company to partner with, they are approachable, knowledgeable and have become an extension of our team. They are always willing to go that extra mile whilst providing guidance and recommendations that will better our Business solutions. Moon expertise have helped us improve our processes and continue to support with our integrations and transformation roadmap that we have in progress.”
Delivering value to you
Mooncomputers highly professional IT support staff can help you fix any issues in a timely manner, to ensure you maximise the possibilities of your IT environment.
Our primary concern is always the performance of your business, not just your IT. If you'd like to know more about how Mooncomputers could help your organisation, then please get in touch.