by moon-admin | Aug 10, 2022 | News
Trust is key in business relationships, especially when you’re giving another business complete control and supervision over your IT and Telecoms services! So, when changes are made, or issues rise to the surface only to vanish, with no explanation at all, is that...
by moon-admin | Jun 21, 2022 | News
If the primary contact at your Managed Service Provider changes regularly you might start to wonder why, and the impact on your business can be significant: Lack of confidence in the fixes provided Issue(s) remain unresolved beyond service levels Costly service you’re...
by moon-admin | Jun 21, 2022 | News
Has there ever been a charge on your invoice you weren’t expecting? That’s a clear red flag that your Managed Service Provider is either trying to pull the wool over your eyes or hasn’t got the knowledge and planning skills to accurately estimate your costs! A good...
by moon-admin | Jun 21, 2022 | News
When your business relies on its internet connection to stay operational and productive, how much revenue do you lose if systems are unavailable for a day? On average, businesses lose between £65,000 and £83,000 for every hour of downtime(1) What about the...
by moon-admin | Jun 21, 2022 | News
In this blog series, we’re walking you through the major red flags that prompt businesses to move Managed Service Providers, the effects they can have and how to challenge them with your provider. If you put the security of your network and precious data in the hands...
by moon-admin | Jun 16, 2022 | News
As a business, you need to make sure systems remain safe and operational regardless of who’s on leave. With summer fast approaching, you need to ensure enough cover for staff, especially IT staff, given the damage non-functioning IT systems can have. Cutting a long...
by moon-admin | Apr 11, 2022 | News
As businesses invest in new digital strategies, helping staff stay productive through hybrid working, organisations must ensure that customer data, intellectual property and business-critical information is safeguarded. This is especially important for businesses...
by moon-admin | Feb 23, 2022 | News
It’s no exaggeration to say that businesses and, by and large, the entire economy is moving online. From digital currencies like Bitcoin to Meta creating a digital universe, companies will find more and more that their digital presence is just as-, if not more,...
by moon-admin | Feb 1, 2022 | News
Let’s face it, no matter how old your business is or how little it relies on computers; data security has always been important – you lock your office doors after all… But there’s no ignoring the fact that the amount of digital information that businesses create is...
by moon-admin | Nov 2, 2021 | News
For years, if you thought of ‘network management’, you’d probably imagine a couple of bespectacled IT engineers sat among a cluster of servers in a dark room, but that stereotype is (thankfully) no more. As cloud technologies have advanced, it’s now far easier to...
