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Do you have a reliable contact for IT support?
If the primary contact at your Managed Service Provider changes regularly you might start to wonder why, and the impact on your business can be significant: Lack of confidence in the fixes provided Issue(s) remain unresolved beyond service levels Costly service you’re...
Are your IT bills growing with no reason or warning?
Has there ever been a charge on your invoice you weren’t expecting? That’s a clear red flag that your Managed Service Provider is either trying to pull the wool over your eyes or hasn’t got the knowledge and planning skills to accurately estimate your costs! A good...
Do your IT issues take too long to get fixed?
When your business relies on its internet connection to stay operational and productive, how much revenue do you lose if systems are unavailable for a day? On average, businesses lose between £65,000 and £83,000 for every hour of downtime(1) What about the...