Chances are your business has been bombarded with messaging regarding the ‘2025 Switch Off’ in recent months, all urging you to upgrade your Connectivity and communications services before the PSTN and ISN networks are deactivated at the end of 2025.

Well, the good news is that deadline has been pushed back to January 2027, which gives you plenty of time to consider how best to future-proof your business.

But before you go shopping around for new services, you first need to understand exactly what needs upgrading, and the range of services the PSTN impacts is much wider than you may first realise…

Common PSTN business services

  • Backup Connectivity

  • Broadcast Systems

  • Clocking On & Door Entry

  • Electronic Point of Sale (EPOS)

  • Fax & Franking Solutions

  • Healthcare Devices

  • IoT/Telemetry Systems

  • Lift/Elevator Emergency Phones

  • Lone Worker Alarms

  • Security Cameras

Any, none, or all of these could be potentially vital aspects of keeping your business operational, profitable, efficient, and most importantly, keeping staff safe!

Therefore, the first point on your to-do list should be a detailed audit of your entire IT stack and all the services you need, ensuring no systems fall between the cracks and go silent come February 2027.

From there, you can decide what needs to stay and what could go leaving little-to-no impact on the business going forward, before putting steps in place to upgrade those remaining services before the 2027 deadline.

Get in touch if you’d like a helping hand to ensure a comprehensive audit of all your services.

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Why you should upgrade sooner than 2027

You may be thinking ‘What’s the rush? We’ve got years!’ or wondering if it’s worth seeing if prices drop between now and 2027. However, waiting too long could literally risk the longevity of your businesses, and you will likely be left behind if you decide to ‘play the long game.’

In a nutshell, the question becomes ‘Why wait 24 months, or even longer, to see benefits that your business could be experiencing now?’ Benefits like:

Increased flexibility

Adopting Cloud-based services and remote work tools enable your business to become more lean and agile, increasing its adaptability and ability to work from anywhere, which in turn leads to increased productivity and employee satisfaction, as teams can collaborate seamlessly from any location.

New possibilities

Upgrading to the latest technology opens up new possibilities for innovation across your business.

Advanced communication tools, integration with AI and IoT, (even VR!), and enhanced data analytics could help to transform your business operations, making them more efficient and competitive.

Potential cost savings

While some investment is always required to adopt new technology, the long-term cost savings could be much bigger.

Compared to legacy PBX systems, some businesses may even start seeing substantial savings straight away! More modern systems often come with lower maintenance costs, reduced downtime, and improved energy efficiency, too, leading to significant savings over time.

All of which enables your business to become more agile, Scalable, and most importantly profitable! So, why wouldn’t want you want to start that growth journey sooner, rather than later? And that’s only half the story…

Better security

With cyber threats becoming increasingly sophisticated, upgrading to the latest tech and services means better protection for your business. Modern systems come with enhanced security features, especially managed services where a provider, like us at Mooncomputers, would deliver regular updates to reduce the risk of data breaches and cyberattacks.

Deployment Delays

The closer to 2027 we get, the more businesses will start looking to upgrade their services. Delays will start to become noticeable, and you run the risk of having to accept a sub-par solution because it’s the only one that still can be delivered in time, or deal with a rushed job that could lead to further problems down the line.

Recruitment and employee retention

Offering the latest tools and technologies can not only attract top talent, looking for forward-thinking and innovative workplaces, but current employees are more likely to stay for longer, given that more up-to-date technology makes their jobs easier and more enjoyable, reducing turnover and boosting morale!

All said, by upgrading now, you’re not just future-proofing your business against the now-2027 Switch Off. You’re also positioning your business to take full advantage of the wide range benefits that come with modern technology. So, don’t wait until the last minute – grasp every possible minute of growth you can and start reaping the rewards today, by getting in touch with our expert team on 01604 879 330.