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Disaster Recovery & BACK-UP

Keep your operation consistent, no matter the conditions.

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Unplanned IT system loss can create an operational black hole at any time, whether through human error, hardware fault, malicious act or site disaster. The ramifications are likely to be dramatic or even catastrophic on a company’s ability to trade and operate.
Many businesses are required to implement business continuity plans to comply with insurance requirements, while others do it for good governance and to protect their investment.

Disaster Recovery

key benefits

Unlimited Bandwidth – no limits, no fees

Total control of your data when needed

Hard drive redundancy and mirroring with RAID 1 storage

Optional tape storage

Remote back-up

Relocation and migration

Data recovery

Mooncomputers Disaster Recovery services include comprehensive risk assessment, business continuity planning and other options such as off-site data storage and standby systems. Combined with full admin-level access, Parallels Plesk control panel and 100Mbps connections, we can ensure that whatever challenges your business faces, we can get you back up and running in no time.
The challenges for every business are increasing. Markets are tougher and margins are tighter, meaning efficiency and mobility are becoming essential to remain competitive, no matter your industry. But, we know that adapting to new technology and workforce behaviour can be challenging. That’s why we believe in creating flexible and agile solutions that help you easily move with the times.
Mooncomputers is a national IT solutions provider that was founded in 2001. For two decades, our consistent success has led us to develop exciting solutions and services for customers across the country.

As a direct result, Mooncomputers has rapidly grown and developed a range of managed services that provide businesses with the foundations to build an agile, Scalable technology Infrastructure, while still ensuring customers find true value for money.

On-Site Resource

If you would prefer to keep your recovery solution on-site, we will work with you to design a solution according to those areas of your organisation that are most at risk.

In the event of a business-critical situation, our Rapid Response Team will work quickly and thoroughly to identify, diagnose and resolve the issue. Our recommended solution is then passed back to our administration teams who can provide you with a comprehensive quote and honest advice, so that can confidently take the next step.

Mooncomputers delivers focused Business Continuity services that offer everything from impartial assistance in planning and reducing risk, through to flexible solutions that enable you to recover quickly. We are happy to respond to your needs as quickly as we can, working with your partners to bring your business to an operational state as soon as possible, if you experience an unavoidable failure or disaster.

Data Continuity

key benefits

Backs-up to 10 servers every 15 minutes

Compatible with NAS, external storage or off-site datacentres

NAS acts as a virtual replacement for servers that fail

Restore failed servers to new hardware with ‘block level’ backups

Optional, daily synchronisation with our offsite datacentres

Back-ups and transfer are encrypted with *256-bit AES Encryption

Restore individual files, folders and mailboxes

Restoring Server operations in 20 minutes or less using virtualization

Monitored and maintained 24/7*

*Additional network configuration may be needed on servers virtualized in remote locations.

Mooncomputers’ Advanced Recovery and Continuity Appliance (ARCA) is a perfect complement or replacement to existing tape back-ups. Its ability to provide short-term recovery for individual files, database or mail messages, all the way to a full production Server, means we can get your operation running again in a matter of minutes.

ARCA is a network attached storage device for Windows Servers that comes preloaded with all back-up, recovery and virtualization software it needs to protect your business. Your entire back-up chain is replicated, giving you multiple levels of redundancy, so that you’re always covered, no matter what.

Laptop PC Back-up

Whether you’re a one-man band or a corporate enterprise, your files are at risk if you don’t back them up! It could be hardware failure, a spilt glass of water or leaving your laptop on a train; but whatever the situation, you need a guarantee that your portable computers have a simple way to safeguard your data.

My Drive Store is quick and easy to setup and, thanks to unlimited storage and constant updates, it ensures your files are backed up safely online.

Truly Unlimited Back-up

No limit on storage space or Bandwidth, meaning you can back-up as much as you want.

Easily Restore at Any Time

Log in to MyDriveStore online to download any file, at any time, through our secure web portal.

Easy to Install

Set it up in minutes. No technical knowledge required.

Completely Hassle-free

Constantly backs up files as you work, meaning no awkward schedules or manual clicking necessary.

Safe & Secure

Your files reside in state-of-the-art datacentres using military grade Encryption and multiple failovers to ensure your data is highly protected.

Super-fast Uploads

MyDriveStore uses advanced technology to maximise the speed of your uploads, utilising high-Bandwidth internet connections wherever possible.

Simple, Secure Online Back-up

The simplest way to back-up your files; just set it and forget it!

Version History

Access up to thirty previous versions of any file, so you can roll back at any time.

What our customers say:

Liz Edginton

WCS Group
“Moon Computers are a fantastic Company to partner with, they are approachable, knowledgeable and have become an extension of our team. They are always willing to go that extra mile whilst providing guidance and recommendations that will better our Business solutions. Moon expertise have helped us improve our processes and continue to support with our integrations and transformation roadmap that we have in progress.”

Colin St John

Freefoam building products
“Partnering with Mooncomputers, probably one of the best IT decisions we’ve made in the last 5 years. The shift in IT business systems and reliance upon them is well known to everybody. The challenge is keeping your knowledge up to date, relevant and broad enough. Moon do that for us, and their flexibility allows us to do it together.”

Steve Lees

MD, ATE Solutions Ltd
“We have been using Moon Computers for the last 10 years to support out IT needs. What I really like about Moon is the speed at which they respond to any problem.”

Roy Ball

Rulmeca UK Ltd
“Rulmeca UK Ltd have had an excellent 10 year association with Mooncomputers where they monitor, service and supply to all aspects of our IT systems. Regular, friendly and reliable servicing is essential in a business relationship like ours and they are always there to advise, assist, and when necessary, urgently react to our local IT requirements and ensure our international links are maintained. They also ensure all supplied equipment is both competitive and eminently suitable for integration within our business systems.”

Gary McKelvey

MD, Panther Warehousing Ltd
“Since 2012 Moon’s support to Panther has been, flexible, reactive and personal which in a business like Panther is exactly what we need from our partners. They are always on hand and happy to provide tailored solutions for the challenges we present them with. The Moon team have become a trusted, extension of our business and often go above and beyond to get a project over the line.”

Sue

compass children's charity
“We have been clients of Moon Computers for years and have always found them to be incredibly helpful, quick to respond and solve all and any issues we may have, both remotely and in person. All of the team are friendly, caring and resourceful going the extra mile to solve any queries we may have. As a small charity we always feel that our company matters and they never make us feel technically inept even when we may call with a very basic issue. In all of the time we have been clients we have had very few technical issues and that is in many parts down to the team sourcing the correct solutions for our IT needs at the start of our working relationship.”

Richard Johnson

Eneteq Services
“Eneteq Services have been supported by Moon Computers since our inception in 2013 and we could not be more pleased with the quality and level of service offered by all the support staff. The IT support is always quick to respond, patient and persistent until the problem is fixed, nothing is ever too much trouble. The friendly, fun and approachable relationship our businesses share today is a real testament to their commitment, they really have become integral to our operation and ultimately our success.”

Delivering value to you

Mooncomputers understands just how important it is that your business stays online, and that if things go wrong, you have a speedy recovery process to minimise the possible effect on your operation.

Our primary concern is always the performance of your business, not just your IT. If you’d like to know more about how Mooncomputers could help your organisation, then please get in touch.

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