Tip of the month: Spotting A Spoof Email 2026

You may receive a seemingly innocuous email that is asking you for information from a known supplier or customer, before divulging any information it is always prudent to scrutinise the emails authenticity.

Check that the display name matches senders email address when you hover your mouse over it – pay close attention to the spelling of the email address as the spoofers may change one letter such as swapping a “g” for a “q” in an email address.

John from GM Supplies (johndoe@gmsupplies.com) has requested you make the payment to their new bank:

Example 1:

“John Doe” < johndoe@gmsupplies.com >

Example 2:

“John Doe” < johndoe@qmsupplies.com >

Example 1 is not spoofed but in example 2 the G in gmsupplies has been swapped for a Q.

Even if an email looks legitimate, any request to change bank details that you use to pay funds to a supplier should always be verified by speaking to someone you know at that supplier.

Often spoof emails will use bad grammar or terms of reference which is different form your usual communication with the sender.

Before clicking on hyperlinks hover your mouse over it and if the address shown is not what you expect from the link picture do not click it.

If you are unsure of any emails authenticity and wish to send it to our helpdesk for their guidance, please open up a new email and address it to ithelp@moon.co.it, put a brief explanation in this email then drag the email you are unsure of into the new email, it will then be an attachment of the new email you are sending which allows us to see more hidden information within the email.

Mooncomputers IT support team