Hello from the Moon Team,

Most businesses now have email hosted in the Office 365 environment, use Outlook to manage their email and use Defender for Office 365 to manage spam, Phishing and other risks within the Office 365 environment.
This guide shows how Microsoft Defender for Office 365 and Outlook are used in businesses.

Keeping Spam Out of Your Inbox

How Microsoft Defender for Office 365 and Outlook Work Together to Protect You

Email remains one of the most common ways cybercriminals try to access company systems. Spam, phishing emails, and malicious links are becoming increasingly convincing, but the good news is that Microsoft Defender for Office 365, working alongside Outlook, provides strong protection when used correctly.

What Is Microsoft Defender for Office 365?

Microsoft Defender for Office 365 is Microsoft’s built in email security platform. It protects against:

Spam and bulk email

Phishing and spear phishing attacks

Malicious links and attachments

Compromised internal accounts

Unlike third party email gateways, Defender is natively integrated into Microsoft 365 and Outlook, meaning protection applies not just to emails, but also to links inside Word, Excel, PowerPoint, OneDrive, SharePoint, and Teams.

How Spam Is Automatically Handled

Defender continuously scans incoming and outgoing email using Microsoft’s global threat intelligence. Based on what it detects, messages may be:

Delivered normally

Safe and trusted

Sent to Junk Email

Suspected spam or marketing emails

Quarantined

High risk phishing or malware

Blocked entirely

Known malicious senders or content
This happens automatically, without user action, and is constantly updated as new threats emerge.

What You’ll See in Outlook

Outlook is where users interact with Defender’s decisions. Key things to know:

Junk Email Folder

Spam that is low risk is placed here

Review occasionally in case a legitimate email was misclassified

If an email is safe, right click → Report → Not Junk

Quarantined Emails

Dangerous messages never reach your inbox

IT can review and release messages if appropriate

You may receive quarantine notifications where you can release legitimate emails

Safe Links & Attachments

Links are checked at the time you click, not just when received

If a previously safe link becomes malicious, Defender will block it

Attachments are opened in a secure environment before delivery, if you have defender

What You Should Do as a User

Technology is powerful, but user awareness is critical. Here’s how you can help:

Report Suspicious Emails

Use the Report Phishing or Report Message option in Outlook

This helps improve protection for everyone

Be Cautious with Links

Unexpected emails asking you to “log in”, “confirm”, or “pay” should raise suspicion

Hover over links to check the destination before clicking

Do Not Open Unknown Attachments

Especially ZIP files, HTML attachments, or “urgent” invoices you weren’t expecting

Never Share Passwords or MFA Codes

IT will never ask for them via email

Why This Matters

Many modern attacks start with one convincing email. Even when a message comes from a known sender, their account may have been compromised. Defender for Office 365 is designed to detect these scenarios, but your actions still play a vital role.

By combining:

Automated protection from Microsoft Defender for Office 365

Real time visibility in Outlook

Alert and informed users

…we significantly reduce the risk of security incidents and downtime.

Need Help or Have Concerns?

If you believe a legitimate email has been blocked, or you’ve received something suspicious:

Contact the IT Service Desk
Do not forward the email to colleagues
Do not click links “just to check”

Staying vigilant keeps everyone safer.
Microsoft Defender for Office 365 is always working in the background, but good security is a shared responsibility. A few careful habits in Outlook can make a big difference.

Moon IT support team